Configuring Organizer Settings
Organizer settings control the defaults and profile information that apply across all your events. Configure these once
and they'll carry through to every event you create.
How to get there
1. From the organizer dashboard, click Settings in the left sidebar (under Manage)
The settings page is organized into tabs. Here's what each one does.
Basic Information
Your organizer profile details:
- Organizer Name — displayed publicly on your homepage and events
- Email — contact email for your organization
- Phone — optional contact number
- Website — link to your main website
- Description — a short bio or summary shown on your organizer page
- Default Currency — the currency used for new events (e.g. USD, EUR, GBP)
- Timezone — the default timezone for new events
Currency and timezone become the defaults for every new event you create, saving you from setting them each time.
Event Defaults
Set default values that apply to all new events automatically:
- Default checkout settings
- Default confirmation messages
- Default email templates
This saves time if you run events with similar configurations. You can always override these on individual events.
Platform Fees
Configure fees at the organizer level. These apply to all events unless overridden in individual event settings:
- Fee amount — fixed amount or percentage per ticket
- Fee behavior — absorbed into the ticket price or passed on to the attendee
Address
Set your organization's physical address. This can be used on invoices and receipts sent to attendees.
Social Links
Add links to your social media profiles:
- Facebook, Twitter/X, Instagram, LinkedIn, and more
These appear on your public organizer page, making it easy for attendees to find and follow you.
SEO
Optimize how your organizer page appears in search engine results:
- SEO Title — the page title shown in search results
- SEO Description — the summary snippet shown below the title
- SEO Keywords — help search engines categorize your page
Email Templates
Customize the default email templates used across all your events. These serve as the starting point for event-level
email customization:
- Order Confirmation — sent after a successful purchase
- Attendee Ticket — the email containing the ticket itself
Danger Zone
Irreversible actions:
- Delete Organizer — permanently removes your organizer account and all associated events, tickets, and data
Warning: Deleting your organizer account cannot be undone. This removes everything — all events, attendee data, and
order history. Export any data you need before using this option.
