Webhooks let you send real-time notifications to external services whenever something happens in Hi.Events — like a new order, attendee check-in, or ticket cancellation.
How to get there
Webhooks can be configured at two levels:
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Event level — open your event, click Webhooks in the left sidebar
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Organizer level — from the organizer dashboard, click Webhooks
Creating a webhook
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Click + Create
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Enter the URL where you want to receive notifications (your server endpoint)
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Select which events should trigger the webhook (e.g. order created, attendee checked in)
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Click Save
Available webhook events
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Order created — triggered when a new order is placed
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Order updated — triggered when an order status changes
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Attendee created — triggered when a new attendee is registered
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Attendee updated — triggered when attendee details change
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Check-in — triggered when an attendee is checked in
Monitoring webhooks
The webhook logs show every delivery attempt, including:
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Timestamp
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HTTP response status
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Success or failure
You can retry failed webhooks from the logs if your endpoint was temporarily unavailable.
Tip: Use webhooks to sync Hi.Events data with your CRM, email marketing platform, or custom applications in real time.