Designing Your Ticket

Last updated on Mar 21, 2026

What Is the Ticket Designer?

The Ticket Designer lets you customize the appearance of the tickets your attendees receive. You can add your logo, change the accent color, and include a custom footer message — so every ticket reflects your brand.

Accessing the Ticket Designer

  1. Open your Event Dashboard.

  2. Click Ticket Designer in the left sidebar (under Setup & Design).

You'll see a design panel on the left and a live preview of your ticket on the right.

Design Options

Accent Color

The accent color controls the look of borders, highlights, and QR code styling on your ticket. Click the color picker to choose a color, or enter a hex code directly (e.g., #FF5733). The default is a dark gray (#333333).

Logo

Upload a logo to appear on your ticket. For best results, use a square image with minimum dimensions of 200×200 pixels. Supported formats include PNG and JPG. You can remove or replace the logo at any time.

Footer Text

Add an optional message at the bottom of your ticket — useful for disclaimers, contact information, or a thank-you note. The footer supports up to 500 characters and displays as a single line.

Previewing Your Ticket

The right side of the Ticket Designer shows a live preview that updates as you make changes. This lets you see exactly how the ticket will look before saving. You can also click Print Preview to open a full-page view of the ticket, which is useful for checking how it looks on paper.

Saving Your Design

Once you're happy with the design, click Save Ticket Design. Your changes take effect immediately — all future tickets for this event will use the new design.

Good to Know

  • Ticket design settings are per event. Each event can have its own branding.

  • If you don't customize the design, tickets will use the default Hi.Events styling.

  • The QR code on each ticket is unique to each attendee and is used for check-in.

  • You can update the ticket design at any time — it won't affect previously issued tickets that have already been downloaded or printed.