Sending Messages to Attendees
Send announcements, updates, or reminders directly to your attendees from within Hi.Events.
How to Get There
1. Open your event.
2. Click Messages in the left sidebar (under Guest Management).
Sending a Message
1. Click + Create Message.
2. Write your subject line and message body.
3. Choose your audience — all attendees, specific ticket holders, or a filtered group.
4. Choose to send immediately or schedule for a specific date and time.
5. Preview and send.
Use Cases
- Event reminders — "Your event is tomorrow! Here's what you need to know."
- Logistics updates — venue changes, parking info, schedule updates.
- Post-event follow-ups — thank attendees, share recordings, ask for feedback.
- Last-minute changes — cancellations or important announcements.
Scheduled Messages
Schedule messages in advance and they will be sent automatically at the chosen time. You can cancel a scheduled message
before it sends.
Good to Know
- Messages are sent via email to the attendee's registered email address.
- You can target messages to specific ticket holders — useful for sending different info to VIP vs. general admission
attendees.
- Sent messages are logged so you can see what was sent and when.
- Send a reminder 24–48 hours before your event to reduce no-shows.
