The location settings control where your event takes place — whether it is a physical venue or an online event. This information appears on your public event page.
How to get there
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Open your event
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Go to Event Settings
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Click the Location tab
Physical venue
For in-person events, fill in the venue details:
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Venue Name — the name of the venue (e.g. "Convention Center Hall B")
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Address Line 1 — street address
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Address Line 2 — suite, floor, building (optional)
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City
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State / Region
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ZIP / Postal Code
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Country — searchable dropdown of all countries
Maps link
Hi.Events automatically generates a Google Maps link from your address. If you want to use a different maps URL (e.g. a specific pin, Apple Maps, or a custom directions page), enter it in the Custom Maps URL field.
Online events
Toggle Is Online Event to switch to virtual mode. The address fields are replaced with a rich text editor for connection details (Zoom link, meeting password, etc.). See the Online Events article for more detail on this.
Switching between modes
You can switch between physical and online at any time. Your previous address or connection details are preserved if you switch back.
Tip: Include specific directions in the venue name or address fields — things like "Enter through the south gate" or "Parking available on Level 2" help attendees find you on the day.