Hi.Events supports online events — webinars, virtual conferences, livestreams, or any event without a physical venue. Attendees receive connection details after purchasing a ticket.
Marking an event as online
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Go to Event Settings
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Click the Location tab
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Toggle Is Online Event on
When enabled, the venue address fields are replaced with a connection details editor.
Connection details
The Online Event Connection Details field is a rich text editor where you add your meeting link, access instructions, and any other information attendees need to join. For example:
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Zoom or Google Meet link
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Password or access code
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Instructions for joining ("Click the link 10 minutes before start")
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Technical requirements ("Use Chrome for best experience")
Who sees the connection details
Connection details are only visible to attendees who have a completed, paid order. Attendees with orders that are still awaiting payment will not see the link. This protects your event from being accessed by people who have not paid.
Switching between online and in-person
You can switch between online and in-person at any time before the event. Switching to in-person replaces the connection details with venue address fields, and vice versa.
Tip: Add your connection details before publishing, but you can also update them later — attendees will always see the latest version when they view their ticket.