To accept credit card payments for paid tickets, you need to connect a Stripe account. Hi.Events uses Stripe Connect, which means payments go directly to your Stripe account.
How to Connect Stripe
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Click your profile icon and go to Account Settings.
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Click the Payment & Plan tab.
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Click Connect with Stripe.
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You will be redirected to Stripe to authorize the connection.
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Once authorized, you are returned to Hi.Events and payments are enabled for all your events.
You may also see a prompt in the organizer dashboard reminding you to connect Stripe if you haven't done so yet.
What Happens During Checkout
When an attendee purchases a paid ticket:
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They enter their card details on a Stripe-hosted payment form (secure and PCI-compliant).
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Payment is processed through your connected Stripe account.
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Funds land in your Stripe balance (minus Stripe processing fees).
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Hi.Events records the order as Paid.
Disconnecting Stripe
You can disconnect Stripe at any time from the same Account Settings → Payment & Plan tab. Note that disconnecting will prevent any new paid ticket purchases until you reconnect.
Good to Know
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Stripe is connected at the account level — once connected, it applies to all events across all your organizers.
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Hi.Events does not store credit card details. All payment data is handled by Stripe.
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Stripe fees are separate from any platform fees you configure in Hi.Events.
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You will need a Stripe account to accept payments. You can create one for free at stripe.com.