Tickets and products are what your attendees buy. Tickets grant entry to the event; products are extras like merchandise, parking passes, or donations.
How to get there
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Open your event from the Events list
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In the left sidebar, click Tickets & Products (under Ticketing & Sales)
Create a ticket or product
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Click the green + Create button in the top-right corner
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Select Ticket or Product
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Fill in the form and click Save
The form fields
Product Type — choose between:
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Ticket — issues an actual ticket to the buyer (with a QR code for check-in)
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Other product types — for merchandise, add-ons, donations, or anything else you want to sell alongside tickets
Price Type — how the item is priced:
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Paid Product — fixed price you set
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Free — no charge
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Donation / Pay What You Want — the buyer chooses how much to pay
Name — the display name attendees see (e.g. "General Admission", "VIP Pass", "Event T-Shirt").
Description — optional details about what's included. Shown on the event page below the ticket name.
Product Category — group related items together (e.g. "Tickets", "Merchandise"). Categories help organize the checkout experience.
Price — the amount to charge (only shown for Paid products).
Quantity Available — the total number available for sale. Leave blank for unlimited.
Advanced options
After creating a ticket or product, click on it to access additional settings:
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Sale Start / End Date — control when the item goes on sale and when sales close
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Min / Max Per Order — set limits on how many a single buyer can purchase
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Visibility — hide a ticket from the public listing (useful for invite-only or promo tickets)
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Tax & Fee settings — configure taxes and fees per item
Organizing with categories
Product categories let you group tickets and products into sections on your event page. For example:
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Tickets — General Admission, VIP, Early Bird
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Add-ons — Parking, Meal Package
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Merchandise — T-Shirt, Poster
To create or manage categories, look for the Categories option in the Tickets & Products section.
Tip: Set up all your tickets and products before publishing your event. Once published, attendees can immediately start purchasing whatever is available.