The event settings page gives you control over every aspect of your event — from basic details to checkout behavior, SEO, and payment configuration.
How to get there
-
Open your event from the Events list
-
In the left sidebar, click Event Settings (under Setup & Design)
The settings page is organized into tabs along the left side. Here's what each one controls.
Event Details
Edit the core information you entered when creating the event:
-
Event Name — the public title attendees see
-
Event Category — optional grouping for your organizer page
-
Description — rich text description with formatting support
-
Start / End Date & Time — when the event runs
-
Currency — the currency used for ticket pricing
-
Timezone — ensures times display correctly for attendees
Location
Add a venue name and address. This appears on your public event page so attendees know where to go. You can also mark an event as Online if there's no physical venue.
Checkout
Control what happens when attendees purchase tickets:
-
Order Timeout — how long a ticket is reserved during checkout before it's released
-
Require Account — whether attendees must create an account to purchase
-
Confirmation Message — custom text shown after a successful order
SEO
Optimize how your event appears in search engines and social media previews:
-
SEO Title — overrides the default page title in search results
-
SEO Description — the short summary shown in search results
-
SEO Keywords — help search engines categorize your event
Email & Templates
Customize the automated emails attendees receive:
-
Order Confirmation — sent after a successful purchase
-
Attendee Ticket — the email containing the actual ticket
You can edit the email body to match your branding and add event-specific details.
Miscellaneous
Additional event options:
-
Pre-checkout Message — information shown to attendees before they start checkout
-
Event Status Page — configure what attendees see if the event is paused or cancelled
Waitlist
Enable a waitlist so attendees can sign up when tickets are sold out. If tickets become available again, waitlisted attendees are notified automatically.
Payment & Invoicing
Connect a payment provider to accept payments for paid tickets:
-
Stripe — connect your Stripe account to process credit card payments
-
Invoice Settings — configure invoice details for attendees who need receipts
Platform Fees
Set fees that are added on top of ticket prices. You can choose whether fees are:
-
Absorbed — included in the ticket price (you pay them)
-
Passed on — added to the attendee's total at checkout
Danger Zone
Irreversible actions:
- Delete Event — permanently removes the event and all associated data
Warning: Deleting an event cannot be undone. Make sure you've exported any data you need before using this option.