Setting Up Check-in
Check-in lists let you track who arrives at your event. You can create multiple lists for different entrances, sessions,
or days.
How to Get There
1. Open your event.
2. Click Check-In Lists in the left sidebar (under Guest Management).
Creating a Check-In List
1. Click + Create.
2. Give the list a name (e.g. "Main Entrance", "VIP Door", "Day 2").
3. Select which ticket types this list should include.
4. Click Save.
You can create multiple check-in lists — for example, one per entrance or one per day of a multi-day event.
How Check-In Works
Each attendee has a QR code on their ticket. At the door, you can:
- Scan the QR code — using the check-in interface on a phone or tablet.
- Search by name — manually look up an attendee and check them in.
The check-in page shows real-time counts so you always know how many people have arrived.
Undoing a Check-In
Accidentally checked someone in? You can undo a check-in from the attendee detail view — just click the check-in status
to reverse it.
Good to Know
- Check-in lists only show attendees with matching ticket types, so door staff see exactly who should be at their
entrance.
- Multiple staff can use the same check-in list simultaneously — the counts update in real time.
- Check-in data is recorded with timestamps, giving you a log of arrival times.
- The check-in interface works on mobile browsers — no app download required.
