Registration Questions

Registration questions let you collect custom information from attendees during checkout — beyond just name and email.

How to Get There

1. Open your event.

2. Click Registration Questions in the left sidebar (under Setup & Design).

Creating a Question

1. Click + Create.

2. Choose a question type.

3. Enter the question text.

4. Set whether it is required or optional.

5. Choose which tickets the question applies to.

6. Click Save.

Question Types

• Short text — single-line response (e.g. "Dietary requirements").

• Long text — multi-line response.

• Dropdown — select one from a list of options.

• Checkbox — multiple selections allowed.

• Radio buttons — select exactly one option.

Viewing Answers

Responses appear on each attendee record and can be exported alongside your attendee list. This is useful for things like meal preferences, t-shirt sizes, or accessibility requirements.

Good to Know

• Only ask what you genuinely need — shorter checkout forms lead to higher completion rates.

• You can reorder questions to control the order they appear during checkout.

• Questions can be tied to specific ticket types, so VIP attendees might see different questions than general admission.

• Required questions must be answered before checkout can be completed.